TERMS AND CONDITIONS

At AeroTraining Solutions, we aim to make sourcing simple, transparent, and reliable. The following outlines how we work with our clients:

1. Our Service
We specialize in sourcing cabin crew training equipment through a trusted global network of suppliers, ensuring you receive quality products tailored to your needs.

2. Quotes & Pricing
Quotes are valid for 14 days unless stated otherwise. Pricing may vary due to supplier changes or availability. Shipping and applicable taxes are outlined in your quote.

3. Orders
Orders are confirmed once approved in writing. After confirmation, changes may be limited depending on supplier conditions.

4. Payment
Payment terms will be clearly outlined in your quote. Orders are processed once agreed payments are received.

5. Delivery
We work closely with suppliers to meet timelines; however, delivery dates are estimates and may vary due to production or shipping factors.

6. Shipping & Duties
Any applicable customs duties, taxes, or import fees are the responsibility of the client unless otherwise specified.

7. Product Quality
All equipment is sourced to meet industry standards. Minor variations may occur depending on manufacturer specifications.

8. Returns
If items arrive damaged or defective, please notify us within 5 business days so we can resolve the issue promptly.

9. Confidentiality
We respect your business and maintain strict confidentiality on all transactions and communications.

10. Partnership Approach
We are committed to building long-term relationships and delivering a seamless sourcing experience every time.